Shipping policy

How much does shipping cost?
We're now offering FREE USPS Ground Advantage shipping (US customers only) for orders over $99. For orders under $99, shipping rates start at $5.95 and go up based on the total weight of your order. We mainly use USPS Ground Advantage or Priority Mail. Shipping to Canada is significantly more expensive, and varies by service and location. Please add an item to your shopping cart, click "Check out", and enter your ZIP code to view exact shipping options and prices.

 

Which countries do you ship to?
Currently we're only shipping to the United States and Canada.

How can I get your products if you don't ship to my country?
You could try using an international shipping forwarder like MyUS or Shipito. These services provide you with a US based shipping address, forward your package on to you in your home country, and handle all customs fees and tariffs.

Where do you ship from?
All orders ship from Placerville, CA (Northern California).

When will my order ship?
Your order will usually ship within 1-2 business days. Typically orders go out on Monday, Wednesday, and Friday afternoon. So if you order Monday morning, your order might ship out the same day. But if you order Monday evening, it most likely won't ship until Wednesday. You should receive a shipping confirmation email with tracking info when it ships.

When will I receive my order?
Please allow 4-7 business days for your order to arrive. Shipping to Canada usually takes about 2 weeks, but could take up to 3 weeks. These are only estimates (not guarantees), and once your order ships - it's completely outside of our control. For example, it's quite common for there to be USPS service delays during the holiday season (December). You should receive a shipping confirmation email with tracking info when it ships.